Camtasia Studio “No Codec” Error

Posted on July 30, 2009
Filed Under Tips, Tutorials

Hi There,

As I continue to master Camtasia Studio, I will also continue to provide answers to the most the frequently asked questions.

Have you ever tried importing a video in Camtasia Studio and then it produces an error message which says, “Error: No codec available to render this file”?

Well, there are five possible causes and I have provided for you solutions for each scenario.

1. Importing MP4 file

One known cause is because of the DirectShow Filters installed on your computer.

Please use the following diagnostic tool to provide us with the information needed to resolve this problem:

Download this program called Graph Edit.

After the download and installation, do the following:

- Run Graphic Edit

- Click on File

- Click on Render Media File

- Choose the MP4 file that’s getting the problem

- No Error: It says, graph could not be created.

- Error: It creates a graph which shows the filter that’s causing the problem.

- Submit graph by taking a screenshot of it and send it to the Support Team, together with diagnostics, which can be produced by clicking on Help > Support > Save to File.

2. The codec that the video is compressed with is either not installed or its installation has become corrupted.

To solve this, you can re/install the codec by running the TSCC file. It is located in the folder where the Camtasia Studio is installed in.

tscc

3. The components of DirectShow is not properly registered.

► qedit.dll

- Click Start button

- Click Run

- Paste this commands into the Run box:

regsvr32 “%windir%\system32\qedit.dll

- Click OK

► quartz.dll

- Click Start button

- Click Run

- Paste this commands into the Run box:

regsvr32 “%windir%\system32\quartz.dll”

- Click OK

4. On versions 4 and 5, A DirectShow filter is interfering with the recorded file.

Try to disable the recording preview so that you can see if the recording works properly.

To disable the recording preview.

Alternatively you may request an upgrade to Camtasia Studio 6.0.
5. Extracting the AVI from the CAMREC

To extract the AVI correctly , follow these instructions:

- Browse to the CAMREC file saved on your computer

- Right-click on it

- choose Extract, this will extract the AVI from the CAMREC

- Play the AVI in the Camtasia Studio

- If it won’t play in Camtasia Studio, then try playing it using Windows Media Player.

- If still, it won’t work in Windows Media Player, it could be corrupted.

- Record a new one and follow the solution provided in method 3.

That’s all there is to it, hope you find this useful .

Until Next Time

Peter – Your Camtasia Guide

Comments

15 Responses to “Camtasia Studio “No Codec” Error”

Michael Gerrard on December 4th, 2009 10:46 am

None of these suggestions solved the problem!
Radu on December 4th, 2009 1:04 pm

yes, no one of these tutorials solved this problem. i still have this problem. we need other suggestions!
peter on December 4th, 2009 1:09 pm

Please provide some more background. What OS are you using, what version of Camtasia, and so on?
Rachel A. on December 11th, 2009 10:28 am

OS is XP, Camtasia Version is 6.0. The codec can not be found for mp4…do you simply have a suggestion of where to download the appropriate codec from that will work with Camtasia?
Lorr on January 18th, 2010 7:16 pm

followed instructions but none of it worked. OS is Vista, Camtasia 6… are there any solutions?
Mike Meltzer on January 25th, 2010 8:59 pm

When importing a perfectly good avi file (plays fine with multiple viewers on my desktop outside Camtasia), I get the “no codec available to render this file” error. I have spent 3 hours checking online help, multiple blogs, experts at Camtasia…no answer that I can see.
Scripps Ranch Homes on February 1st, 2010 12:25 am

Im having the same problem now. I re-installed the codec, updates windows media player. This is getting pretty annoying!
Laura on February 1st, 2010 12:42 pm

I get the same error message. Brand new Kodak Zi camera, brand new purcase of latest Camtasia – the .mov files that play everywhere else will not even import into Camtasia. Very frustrating – not a fan of the Camtasia experience so far.
Jorge on February 1st, 2010 11:11 pm

So I guess there is no solution for this? maybe it’s win7? come on camtasia techs!
Gilles in Dallas on February 3rd, 2010 2:06 pm

I’ve been using Camtasia for a year and now this happens.. XP, Camtasia Studio 6.

I have deadlines for new productions!
trafficjsk on February 4th, 2010 11:10 am

Hey Guys,

Basically I am also having problem with the codec. I don’t know if this will work for you but I am doing this now.

Every video I have I will upload it to Youtube then afterwards download it as MP4. That video I downloaded from Youtube will be my raw file that I will edit in Camtasia. Please also note that sometimes the Download MP4 button in Youtube will not appear. What I did was try opening your Youtube account in different browser. IE, Firefox, Safari, Opera and others..

However, this step may affect the resolution of your video.

Just give a shot.. Who knows this can solve your problem.

Thanks
Marion Smith on February 11th, 2010 4:34 pm

I am created a MP4 video in Jing and cannot view it in Camtasia.

I tried
1. updating to 6.0.3
2. Graph edit: getting no graph with Graph edit
Message reads: “Could not construct a graph from this file”
- Have you install all necessary filter?
- Note that the “Render File” menu option cannot render *.GRF files

Cannot play back the file. The format is not supported. (Return code 0×80040265)
terraskye on February 22nd, 2010 6:18 pm

same problem, none of the recommended solutions works.
Marvin on March 9th, 2010 1:05 pm

I installed quicktime on my pc (XPSP3), closed Camtasia, then launched Camtasia again. I was then able to add my MP4 video. Hope this helps.
Marvin on March 9th, 2010 2:37 pm

Sorry…spoke too soon. That solution didn’t work.