Hi There,
As I continue to master Camtasia Studio, I will also continue to provide answers to the most the frequently asked questions.
Have you ever tried importing a video in Camtasia Studio and then it produces an error message which says, “Error: No codec available to render this file”?
Well, there are five possible causes and I have provided for you solutions for each scenario.
1. Importing MP4 file
One known cause is because of the DirectShow Filters installed on your computer.
Please use the following diagnostic tool to provide us with the information needed to resolve this problem:
Download this program called Graph Edit.
After the download and installation, do the following:
- Run Graphic Edit
- Click on File
- Click on Render Media File
- Choose the MP4 file that’s getting the problem
- No Error: It says, graph could not be created.
- Error: It creates a graph which shows the filter that’s causing the problem.
- Submit graph by taking a screenshot of it and send it to the Support Team, together with diagnostics, which can be produced by clicking on Help > Support > Save to File.
2. The codec that the video is compressed with is either not installed or its installation has become corrupted.
To solve this, you can re/install the codec by running the TSCC file. It is located in the folder where the Camtasia Studio is installed in.
3. The components of DirectShow is not properly registered.
Register qedit.dll and quartz.dll, to do so, follow the instructions below:
► qedit.dll
- Click Start button
- Click Run
- Paste this commands into the Run box:
regsvr32 “%windir%\system32\qedit.dll
- Click OK
► quartz.dll
- Click Start button
- Click Run
- Paste this commands into the Run box:
regsvr32 “%windir%\system32\quartz.dll”
- Click OK
4. On versions 4 and 5, A DirectShow filter is interfering with the recorded file.
Try to disable the recording preview so that you can see if the recording works properly.
To disable the recording preview.
Alternatively you may request an upgrade to Camtasia Studio 6.0.
5. Extracting the AVI from the CAMREC
To extract the AVI correctly , follow these instructions:
- Browse to the CAMREC file saved on your computer
- Right-click on it
- choose Extract, this will extract the AVI from the CAMREC
- Play the AVI in the Camtasia Studio
- If it won’t play in Camtasia Studio, then try playing it using Windows Media Player.
- If still, it won’t work in Windows Media Player, it could be corrupted.
- Record a new one and follow the solution provided in method 3.
That’s all there is to it, hope you find this useful .
Until Next Time 
Peter – Your Camtasia Guide
Related posts:
None of these suggestions solved the problem!
yes, no one of these tutorials solved this problem. i still have this problem. we need other suggestions!
Please provide some more background. What OS are you using, what version of Camtasia, and so on?
OS is XP, Camtasia Version is 6.0. The codec can not be found for mp4…do you simply have a suggestion of where to download the appropriate codec from that will work with Camtasia?
followed instructions but none of it worked. OS is Vista, Camtasia 6… are there any solutions?
When importing a perfectly good avi file (plays fine with multiple viewers on my desktop outside Camtasia), I get the “no codec available to render this file” error. I have spent 3 hours checking online help, multiple blogs, experts at Camtasia…no answer that I can see.
Im having the same problem now. I re-installed the codec, updates windows media player. This is getting pretty annoying!
I get the same error message. Brand new Kodak Zi camera, brand new purcase of latest Camtasia – the .mov files that play everywhere else will not even import into Camtasia. Very frustrating – not a fan of the Camtasia experience so far.
So I guess there is no solution for this? maybe it’s win7? come on camtasia techs!
I’ve been using Camtasia for a year and now this happens.. XP, Camtasia Studio 6.
I have deadlines for new productions!
Hey Guys,
Basically I am also having problem with the codec. I don’t know if this will work for you but I am doing this now.
Every video I have I will upload it to Youtube then afterwards download it as MP4. That video I downloaded from Youtube will be my raw file that I will edit in Camtasia. Please also note that sometimes the Download MP4 button in Youtube will not appear. What I did was try opening your Youtube account in different browser. IE, Firefox, Safari, Opera and others..
However, this step may affect the resolution of your video.
Just give a shot.. Who knows this can solve your problem.
Thanks
I am created a MP4 video in Jing and cannot view it in Camtasia.
I tried
1. updating to 6.0.3
2. Graph edit: getting no graph with Graph edit
Message reads: “Could not construct a graph from this file”
- Have you install all necessary filter?
- Note that the “Render File” menu option cannot render *.GRF files
Cannot play back the file. The format is not supported. (Return code 0×80040265)
same problem, none of the recommended solutions works.
I installed quicktime on my pc (XPSP3), closed Camtasia, then launched Camtasia again. I was then able to add my MP4 video. Hope this helps.
Sorry…spoke too soon. That solution didn’t work.
Yeah, if its .mp4 or .mov just install quicktime.
I’m having the “no codec” problem as well with avi, wmv and mpg files and I’ve Camtasia 6.0.3. Where in the world can one find the codec – this is very annoying.
Same here. I have tried lots of codecs from mpeg2video, msmpeg4, mpeg4, lavc-mpeg4.
Still get the error.
The docs say it supports that is … useless. Tell us what CODECS it supports within the containers.
I’m not even sure it’s complaining about the video codec, it could be complaining about the audio format!
please if you say we shoul do like this why cant you make a video
Hello out there….Any suggestions on this from Camtasia?? Please help.
Ok… I have the no codec problem. I’ve contacted tech support (no response), I’ve tried each of the solutions here and a couple from other online help sources… and still.. I am completey unable to use camtasia. I have a feeling I will be sending a charge back (via credit card) their way for peddling a product that does not function.
Hello Scott,
You should contact support again. And create an account so you get your answer properly. They will respond to your query. Please check in-product support here
I got the same problem with error codec, I wasn’t able to edit files .AVI, mpg, Mp4, WVM, I solved uninstalling the whole Camstasia 7 in my case, and installed K-Lite_Codec_Pack_630_Full and I also installed Quicktime, after that you need to restart the pc. Then I reinstalled Camstasia 7.
restarted again the pc for update the changes and done.
Now Camstasia 7 works so good with all video formats supported.
I hope this procedure work for those who have this issue..
Saludos from Mexico
Great input Eddwin, thanks!
I don’t think it should matter if you install the Codec pack before or after your Camtasia installation.
If you are interested in more information about what the K-Lite Codec pack is, you find the Wikipedia article here:
http://en.wikipedia.org/wiki/K-Lite_Codec_Pack
And you can download different releases here:
http://www.codecguide.com/download_kl.htm
All the best,
Peter
I would like to have a tutorial on how to fix this problem:
The project rendered is 100.0% done. It still says rendering project, no video appears. Can you fix that?
Hi Trubber,
Good to hear from you.
Before you start the rendering process you have a window called Production Wizard. In the wizard you have Post Production Options.
Here you can set that your video should be played after production and Show production results. If you leave them unchecked you will go back to the Camtasia Editor after the rendering process is finished.
Cheers,
Peter
PS. I uploaded a screen of the Production Wizard here:
http://www.flickr.com/photos/9205003@N05/5148203455
so still there is no definitve answer of what to do.
It seems ridiculous that so many people are having this problem and camtasia have not produced a way to fix it.
Gavin
Camtasia 6 never accepted mp4, Camtasia 7 will not load “some” AVI’s, I gave up on Tech,(clueless),smith and installed a vid convertor, (Prism), rather than spend TIME looking for solutions, I convert to wmv initially and that usually works, not all the time alas, sometimes I have to convert to mp4 and then mpg/ avi and that generally works. I still look for solutions when I get bored hence my response here……….
Brand new computer today – Windows 7 – thought I would get Camtasia 6 working without the codec problem. Quick time downloaded. No go still. This is crazy! Why would I upgrade to 7 when I still haven’t got 6 working.
Camtasia 7 is optimized for Windows 7 while Camtasia 6 was launched before Win7. That may be a good reason to upgrade.
when i try to upload to youtube it says, A error occured can not upload to youtube Anynody got suggestions?
Hi Joshua,
When starting to upload to youtube I tested many different formats just to see the quality outcome. Try uploading a smaller file to begin with and note down your settings for that file before trying a larger file. Start there and hopefully you can figure out what’s wrong with your file.
Same to me: Windows 7 (32 bit) and Camtasia 7. When I try to share to Youtube, after i enter my account details and password, I know it won’t work because the Category list is empty and then give an error. The file is quite short 20 seconds and about 300 KB.
I had the same issue, where I couldn’t even import .AVI files I initially CREATED with Camtasia. Tech support was totally useless, had no clue was I was talking about.
I downloaded and installed the k-lite codec pack listed above, it installed, advised I had two broken directshow filters (CLSID pointer was missing) and it removed them.
I immediately saw the thumbnails render for the AVI files, I reinstalled Camtasia 7.1 and everything worked perfectly… so the answer, at least for me, was installing the klite codec pack (I installed the megapack, may not need to) and allowing it to detect broken filters.
Thanks for the info!!
Christopher Rees
Palaestra Training
IT Certification and Training Videos
http://www.PalaesraTraining.com
1-800-934-0753
Hello guys…I was searching over internet for”importingmpeg files to camtasia” and I found this website…This is helpful…
http://techsmith.custhelp.com/app/answers/detail/a_id/663/~/which-file-formats-can-i-import-into-camtasia-studio-and-edit%3F
and if any problems just visit this link and search for my video.
Finally i found the solution.
I had same problem with Windows 7 and Camtasia 7.
I found a tool to detect broken filters, and that helped !
I removed camtasia, used the tool, installed back Camtasia and here we go !!
http://www.free-codecs.com/Codec_Tweak_Tool_download.htm
Have fun
Thanks ChTiPowA,
Please note: Camtasia-Guide.com has not tested the codec above.
The easiest solution is just to install DivX. They have a selection of codecs included in their install package. Install, and Camtasia will accept MP4, AVI, and any other video format.
(Uninstall, and get the same codec error.)
I haven’t tried this as I have problems with very few formats, but will definitely give it a try.
Thanks!
Peter
I solved the problem this way…
1. Uninstall QuickTime.
2. Uninstall Camtasia.
3. Restart PC.
4. Install QuickTime.
5. Install Camstasia.
Blogged the details…
http://adrianvideoimage.com/2011/06/camtasia-mp4-error-and-medialooks-watermark-removal/
You might want to try out DivX …it worked for me..
install klite mega codecs and then install ffd show mpeg4.
after that then install camtasia studio.
it will definitely import mp4 files.
Install VLC
Thanks Red,
I am assuming you are referring to videoLAN: http://www.videolan.org/vlc/?
I know it’s a bit of an old thread, but I just wanted to say thank you to ChTiPowA for providing a solution for my problem.
For others interested
System: Win7 64Bit, Camtasia 7
tscc driver 3.0.0 (tsccvid.dll tsccvid64.dll)
Issue:
I could not play any video recorded with tscc in a 32bit application, this included camtasia itself. How ever the videos played fine in 64bit players (windows media player 64bit, Windows media center 64bit).
Solution:
I ran the codecTewakTool_510 from the link above and went in under Manage source filters, and found that .avi was set to DivX Demux Filter. I changed that to Microsoft, and it solved my problem.
ps. Be careful with files from web site you do not know / trust, always run them through an antivirus scan before using them.
uninstalling Camtasia 7, installing the latest mega-k-lite codec pack, and reintsalling camtasia 7 is confirmed working on Win7x64 without reboot.
uninstalled Camtasia 7, uninstalled all codecs, installed latest mega k lite codec and reinstalling camtasia 7 did not work for me. Win7x64