Archive for July, 2009

Camtasia Studio “No Codec” Error

Posted Jul.30, 2009 under Tips, Tutorials

no-codec

Hi There,

As I continue to master Camtasia Studio, I will also continue to provide answers to the most the frequently asked questions.

Have you ever tried importing a video in Camtasia Studio and then it produces an error message which says, “Error: No codec available to render this file”?

Well, there are five possible causes and I have provided for you solutions for each scenario.

1. Importing MP4 file

One known cause is because of the DirectShow Filters installed on your computer.

Please use the following diagnostic tool to provide us with the information needed to resolve this problem:

Download this program called Graph Edit.

After the download and installation, do the following:

- Run Graphic Edit

- Click on File

- Click on Render Media File

- Choose the MP4 file that’s getting the problem

- No Error: It says, graph could not be created.

- Error: It creates a graph which shows the filter that’s causing the problem.

- Submit graph by taking a screenshot of it and send it to the Support Team, together with diagnostics, which can be produced by clicking on Help > Support > Save to File.

2. The codec that the video is compressed with is either not installed or its installation has become corrupted.

To solve this, you can re/install the codec by running the TSCC file. It is located in the folder where the Camtasia Studio is installed in.

tscc

3. The components of DirectShow is not properly registered.

Register qedit.dll and quartz.dll, to do so, follow the instructions below:

► qedit.dll

- Click Start button

- Click Run

- Paste this commands into the Run box:

regsvr32 “%windir%\system32\qedit.dll

- Click OK

► quartz.dll

- Click Start button

- Click Run

- Paste this commands into the Run box:

regsvr32 “%windir%\system32\quartz.dll”

- Click OK

4. On versions 4 and 5, A DirectShow filter is interfering with the recorded file.

Try to disable the recording preview so that you can see if the recording works properly.

To disable the recording preview.

Alternatively you may request an upgrade to Camtasia Studio 6.0.
5. Extracting the AVI from the CAMREC

To extract the AVI correctly , follow these instructions:

- Browse to the CAMREC file saved on your computer

- Right-click on it

- choose Extract, this will extract the AVI from the CAMREC

- Play the AVI in the Camtasia Studio

- If it won’t play in Camtasia Studio, then try playing it using Windows Media Player.

- If still, it won’t work in Windows Media Player, it could be corrupted.

- Record a new one and follow the solution provided in method 3.

That’s all there is to it, hope you find this useful .

Until Next Time ;-)

Peter – Your Camtasia Guide

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Camtasia Videos with Chipmunks Audio

Posted Jul.20, 2009 under Camtasia Upgrade, Tips, Tutorials

sound-on1Hi There,

As I continue to master Camtasia Studio, I can describe it in a few words  Smart, Friendly and the most Powerful screen recording software I have ever used.

One of the frequently asked questions is a problem with the sound that some of you may  have already encountered after producing your videos.

Have you ever experienced this scenario?

You were recording and everything was going well until the video is produced, that’s when the audio suddenly starts to sound really weird. The sound goes faster and at times takes on a higher tone, more likely compared to a talking chipmunk.

If you have, worry not.

This problem is not related to Camtasia but by your sound device. This can happen mostly on computers running on Windows XP but can also occur in other operating systems. Some people experience the problem because the Sound scheme is by default set on  “Windows default”. Thus, during a recording process whenever a button is pressed, a Windows sound is being generated.

Wanna know how to resolve this? Well, read on…..

Simple turn off the default Windows sound scheme, to do so, please follow these instructions:

1. On your desktop, click on Start button.

2. Go to Control Panel

3. Click on Sounds and Audio Devices.

4. Go to the Sounds tab, this will bring up the Sound and Audio Devices Properties dialog box.

5. Under Sound Scheme, click on the drop-down arrow, then select No Sounds. See image below to clearly follow the instruction.

nosounds

6. Apply

7.  Then Click on OK

Now, you are all set and chipmunk-talking-free!

As for recorded audio, sorry this  can’t be fixed, you could do the recording again or if not you can remove the chipmunk-like audio and add a newly recorded sound clip.

If you have been sitting on the fence undecided about whether to upgrade your Camtasia Studio I can tell you through experience the upgrade is well worth it. You can checkout the new features of Camtasia Studio 6 that simplify alot of tasks and make you look like a pro.

To proceed and request for the special upgrade price go here.

I hope this has been helpful to you!

Until Next Time :-)

Peter – Your Camtasia Guide

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